Greenwich
Eltham Gpo

Eltham Gpo

4 Passey Place, SE9 5DQ, Greenwich, United Kingdom

Pub • Drinks • British • Burgers


"Despite booking in advance, upon arrival we were told there was no pork or chicken roasts available, and they had run out of roast potatoes. We were offered beef roast dinners with chips. This could have all been forgiven if the veg wasn’t all overpowered with star anise and pepper! Our waitress- Deanna checked in on how the food was just seconds after we’d started to eat. A few mouthfuls in a hair was found in one of the dinners, our waitress had disappeared at this point, the barman was occupied talking to a regular and who we now know to be the manager was sat with her back to the pub on her laptop. 35 minutes passed and our dirty plates were still sat in front of us, I went to the bar to make the barman aware of the issues we’d had and requested the bill. The bill came 10 minutes later and had 12.5% service charge included! I asked for it to be removed from the bill, and for the bill to be revised, given the poor experience and hair in the dinner. Deanna then appeared after being MIA, she was nothing other than rude and argumentative! She then went to confer with her manager in open forum for us to hear. The Manager is clearly far too superior to talk to customers. After being told what to say word for word she returned to the table. We settled the bill and Deanna (unsurprisingly at this point) forgot her manners. My friend reminded her of her p&q’s to which she proceeded to shout abuse at us across the bar as we left. Awful food and even worse staff. There is as much customer care as there is chicken and pork!"

Wagamama

Wagamama

Greenwich Peninsula, United Kingdom, SE10 0ES

Soup • Asian • Seafood • Japanese


"We had a mixed visit this time. Myself and my daughter come here when we can. We had two slight negative situations happen. I get them out the way first. I have a fish allergy, so as always the manager came to take my order however another staff member had taken my daughters order. We both ordered the same Chicken gyoza and ginger +chicken udon noodles. My daughter 's food came first and my came a bit later. (This is normal practice especially as the chef has to clean everything to cook my food! As my daughter started to eat she noticed her Udon meal had a shrimp in it. (There are 2 Udon noodle meals on the menu, one with chicken and shrimp the other with just chicken The manager came over and took the meal away and got the chef to cook another Udon meal. Not the best, however the situation was handled well by the manager. The second negative was more of a technical one. When you get seated you get told your table number and shown a QR code which takes you to an app to pay.So to you don 't have to wait to catch a staff member. At the end, I went to pay and entered my table No but someone 's else 's food order came up. I tried a couple of times but in the end we had to get a staff member so we could pay. No idea what happened there! Now the positives. Waga:s is our favourite Dad+daughter day out. We love the food and love the O2 venu. The food (when it 's right is the best and comes freshly cooked. The Gyoza 's are our go to 'starter ' with the Udon noodle Ginger chicken as a main. It didn 't disappoint this time. So fresh and piping hot. The female manager (sorry,didn 't catch your name was a delight and extremely polite. Even when I started waffling on about my fish allergy the female manager was polite and attentive. The other members of staff who served us were also polite. All in all a good lunch even with the slight hiccups. The four stars is because of the order mix up!"