Heritage Restaurant Bar

Well Hall Pleasaunce, SE9 6SZ, Greenwich, United Kingdom

🛍 Full, Steak, British, High Tea

4 💬 4115 Avis
Heritage Restaurant Bar

Téléphone: +448004332351

Adresse: Well Hall Pleasaunce, SE9 6SZ, Greenwich, United Kingdom

Ville: Greenwich

Menu Plats: 12

Avis: 4115

Site Web: http://www.tudorbarneltham.com/

"We got married here in October 2023 and I wish that we’d taken notice of the bad reviews of the managing director Suzie Bailey. On so many occasions in the process of organising the wedding, Suzie was overbearing, judgemental, patronising and ultimately became unapproachable, wearing us down. This was extremely distressing for me at times, during what should have been an enjoyable process of celebrating the joining of two families. We were told in the sales pitch that it would be fine to tailor our wedding day to make it feel more personal in terms of food, entertainment and music. We had asked about this specifically as we wanted to include some cultural aspects commonly used in Chinese and Japanese weddings. But many of our very reasonable requests were met insensitively and, at one point, we were even lied to about why one of our requests had been denied. Things eventually got so bad that we were going to pull out 6 weeks before and find another venue but we were tied into the contract and would have lost a lot of money £15,000+ . We understand that Tudor Barn is a listed building so has some restrictions on what you can do inside the venue and on the grounds. We also understand that Tudor Barn is a profit-making business and has a very limited list of approved caterers and suppliers who, under Suzie's instruction, are limited in what they can provide. There is no way around this, as we found out when every Asian caterer we suggested was prohibited by her. Even after complying with all the venue’s rules as a listed building and paying the necessary commission and service fees, it felt like Suzie was exercising an abuse of power to deny our requests for seemingly arbitrary reasons. In my experience, whenever we had a concern or request which we wanted to discuss, Suzie was quick to shut us down and deferred to saying that she has been managing weddings for the past 15 years and has 200 clients a year. There is a small team of wonderful operational staff available on the day but ultimately Suzie controlled every aspect of our wedding planning and we were repeatedly made to feel like we were being too demanding and unreasonable. I’m sad that what should have been a joyous once-in-a-lifetime process caused us so much stress and I regret having our wedding at Tudor Barn. To save other people the same regrets, if anyone would like to speak with me directly, please get in touch as I am happy to discuss why our experience was so unpleasant and give you an idea of things to watch out for before you commit to having your wedding here."

Menu complet - 12 options

Tous les prix sont des estimations sur Menu.

Pizza Cuisson Au Four 12"

Gins

Blended Whisky

Draught Beers And Cyder

Beers & Ciders

Bottled Beers / Ciders

Non- Alcoholic

Happy Time Cocktails

Hot Chocolates

Frozen Cocktails

Spirits And Aperitief (30 Ml)

Champagne And Prosecco

Babybadger Babybadger

Outstanding service !!!! Phoebe was outstanding with attention to all people on the table. Quick to deal orders and resolutions

Adresse

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Avis

lauraarual2019
lauraarual2019

Beautiful location, professional personnel. We visited for a Sunday roast and it was amazing. Great veggie options for me as a vegetarian and the desserts were stunning!!


E1067JImartag
E1067JImartag

They do the best piña coladas around. Also a lovely selection of kids meals. We shared a snack board which I thought was nice and good value. Loads of space outside for children to run around.


Babybadger
Babybadger

Omg the rigatoni was perfect , al dente as it should be , heard someone complaining wasnt cooked properly , was when i ordered it , they should google ‘al dente’ , best pasta ive had in the area for ages! Voir le carte


Sian
Sian

Beautiful setting, delicious food and wine, cosy fire, quick service and best of all amazing customer service from Riley in particular the other staff thank you guys for making a special occasion even more so!


Explore54582978574
Explore54582978574

What a lovely place! We arrived early to walk around the beautiful grounds and were so glad we did. We had Sunday roasts which were incredible, this was one of the best roast dinners I've ever had! The staff were very friendly and made us feel welcome. I look forward to going again!


Navigator07908432791
Navigator07908432791

Nice location, good staff. Unfortunately, the roast dinner (beef) I had was dire. Beef was awful, veg also left a lot to be desired . I didn’t complain at the time as I didn’t want to make a fuss as we were with family. But, on reflection, I should have said something as we wasted money. Hopefully, they will up their game. We won’t be going back Voir le carte


AnniefromLondon
AnniefromLondon

My daughter booked Tudor Barn for our Sunday lunch, having visited previously. It was my first time here; won't be my last! Weather was too damp and cold for a walk around the grounds, but the interior is so cosy and welcoming. Nice to see some very tasteful Christmas decorations up! Our Sunday roasts were delicious. As a vegetarian, I was really impressed by the nut roast- well cooked, nicely flavoured and not at all dry. MY daughter's roast beef was also excellent. The restaurant has a good atmosphere:family friendly and relaxing. We shall certainly return in future.


mum21kent
mum21kent

This was our first and sadly our last) time visiting the Tudor Barn. First impressions were not good. I called to say we were stuck in traffic and was met with a frosty reception. After I repeatedly apologised for our delay I was told that they would hold the table for 15 mins but that we must be out by 14.45 as they needed to prepare the table for the 3pm guests not sure why this would take 15 mins? As there are no tablecloths or special table settings) . The waiting staff were friendly, however service was a little slow. Food was ok not the worst roast I 've had, but certainly not the best. Not impressed that there was not much more than a spoonful of gravy on our dinners and so had to pay...


597zoec
597zoec

We got married here in October 2023 and I wish that we’d taken notice of the bad reviews of the managing director Suzie Bailey. On so many occasions in the process of organising the wedding, Suzie was overbearing, judgemental, patronising and ultimately became unapproachable, wearing us down. This was extremely distressing for me at times, during what should have been an enjoyable process of celebrating the joining of two families. We were told in the sales pitch that it would be fine to tailor our wedding day to make it feel more personal in terms of food, entertainment and music. We had asked about this specifically as we wanted to include some cultural aspects commonly used in Chinese and... Voir le carte

Catégories

  • Full Savourez une délicieuse gamme de saveurs authentiques avec notre menu soigneusement élaboré. Régalez-vous avec une variété de plats, confectionnés à la perfection, offrant quelque chose pour chaque palais.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
  • High Tea Une expérience d'après-midi délicieuse avec une variété de thés fins accompagnée d'une sélection exquise de sandwiches raffinés, de délicates pâtisseries et de scones fraîchement cuits servis avec de la crème caillée et de la confiture.

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